If we look at the differences between closed and open source software development processes, we can identify aspects that can be generalized and applied to other industries and domains.
Open source development—that combination of transparency, iterative development with early-and-often releases, and open participation—leads to higher quality products. When we're talking about software, people tend to think of quality in terms of bugs. But this is only part of the story of open development.
Defects can be anywhere within the requirements, design, implementation, or delivery processes, and we need to consider all of these areas to assess the full quality picture. more....
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