Thursday, February 18, 2010

What Google needs to learn from Buzz backlash

G oogle may have reached the limits of what it can learn from dog food.
Ask almost any technology company what products and services they use within their own organizations, and most will enthusiastically admit to "dog-fooding" their own products. It's both a show of support for their own technology and an opportunity to test those products for flaws that won't make the light of day before they are fixed.
Google is no different. But something went wrong with the dog-fooding process for Google Buzz, forcing company engineers to scramble over a holiday weekend to calm the outcry over privacy violations with tweaks to the settings and set-up process.  more.........

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